Lost & Found – What to do if you leave something behind on the MTA.Bike Policy – Ride your bike and the MTA Primary Route buses.Customer Service Guide – A PDF guide to the system wide services offered by the MTA.Reasonable Modification Policy – Ensuring programs and services are accessible for all passengers.Title VI Complaint Form and Information – Information about Title VI and how to file a Title VI Complaint.ADA Complaint Form and Policy – Information on how to file an ADA complaint.
ADA Paratransit Certification – Information on the ADA paratransit certification and application process.General Comments & Complaint Form – Information about submitting a comment or general complaint.Holiday Schedule – Legal holidays that the MTA does not operate buses.MTA Reduced Fare Card – Enables customers to ride Fixed Route or Your Ride for a discounted fare.Passenger Conduct – Learn the rules of the MTA.How to Ride the MTA – Everything you need to know on how to ride the MTA and Travel Training.Fares & Passes – Info on what is cost to ride and the different passes available.
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